We were doing video conferencing 20 years ago over yahoo to a guy in Moscow working under a single bare bulb. Last week we had trouble doing one with a major brand. Change is happening so fast, its hard for it to change stuff… 🙂
Tom,
You nailed it, again.
I work with SME’s and with most, the pace of change is way slower than in larger organisations that have the resources to engage new capabilities as they become common.
I am still regularly showing people how to use basic tools, like excel pivot tables, and they think it is magic, cannot believe it has been on their desks for a decade.
Loved this cartoon! So true, feels like when I am talking to some clients! I heard a lovely line on TV the other day. “I could fax to you, the trouble is I’m living in the 21st century!”