I’d say this site, Mozilla Discourse, is more akin to the
forums, newsgroups and mailing lists listed on https://www.mozilla.org/en-US/about/forums/,
rather than being a support site.
The official place for Firefox support is still support.mozilla.org (SUMO), and we
regularly close topics here with questions about that and direct
them to SUMO instead.
Of course, this site is whatever our various stakeholders and
users within Mozilla want it to be, so if SUMO wanted to migrate
their support site over here, this would then be the official
place.
I am new to this site. However, I know about https://support.mozilla.org/en-US/ and
http://forums.mozillazine.org/. Are there
plans to have a common portal for all of this information?
Thanks.