Hey @chrisglasier
there’s no set time limit and their difficult to enforce since
everyone is participating voluntarily, and some issues staff may
have an easier time helping out with than others.
If you’re noticing these are going a long time without staff
support options are 1) Pinging staff by name (you can find some
active staff in comments) 2) Bring it to the monthly meetings 3)
Ask on Telegram or here for a specific kind of support or help
getting connected with a specific staff member and we’ll try and
connect you!
Has a time limit been set yet for responses to issues labelled
“Staff Support needed”?