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I hate to feel like the Paystack guys right now. It’s hard to
build anything that just works, and that’s usually tens of
components in the air, even at the early stage.
Using Flutterwave or not, it’s wrong to communicate or
perpetuate the idea that reduces the work of another company to
mere “retailer” or nonsense or technology reseller. Generally,
that’s nonsense and major BS.
At Revova, we use Flutterwave as our ACH provider, but I’ll be
mad if anyone calls us a “technology reseller”. That’ll be
insulting, and very unfortunate to the work of my friends knowing
ACH is just a piece of many things we need.
I have personally heard variations of this, and even though I
know better because I’m somewhat close to one of the companies,
it gets me the wrong way. The other day at Stripe HQ, a friend was
so confident it was the case. I tried correcting him but hey, I was
not even up for argument at the time. This story has persisted for
so long, and it is starting to seem like deliberate obfuscation of
a major story.
If we must say this as it is, this reduces the value of
Paystack, and even from an investment perspective. Who wants to
invest in a technology reseller? No company feeds another company,
if it’s just of a case of customer or partner relationship.
Personally, I think it’ll be important the guys at Flutterwave
address this, and re-tell their narrative unless they enjoy how
this story benefits them as the Lord and personal savior storyline
of all fintech companies like @kananga is insisting. Or their customers.
One day, someone will come here to say Uber is a reseller of
Flutterwave’s technology. I don’t know if it is ignorance or
it’s just a case of how one company has delivered its proposition
or tell it.
As far as I’m concerned, everyone is doing very important
work. No one/company is greater or lesser than the other even if
company A needs company B services for a piece of what it needs
done. Every company is free to communicate/pursue their mission as
they want, but it doesn’t necessarily mean yours is grander than
mine or be communicated as that, to be very frank in the scheme of
things, but I digress.
Point is, Braintree is not greater than Airbnb because Airbnb
processes all their bookings through them if I’m not mistaken
now. These things are even quite orthogonal which makes this
generally sad. I must just stop here.
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